Privacy Notice

Last updated: November 3, 2026

What this portal is for

Lightjams inc. uses this portal to let users buy, assign, retrieve, and manage Lightjams software licenses.

What information is kept

The portal only keeps information needed to make licenses and accounts work:

Your account details, such as name, email address, and password hash.
Your license details, such as license name, license ID, hardware ID, status, transfers, and assignments.
Purchase and invoice records needed for licenses, accounting, and support.
Messages you send through contact or support forms.
Basic technical information needed for security and troubleshooting.

How the information is used

The information is used only to run the portal and provide the service:

To create and manage accounts.
To verify email addresses and reset passwords.
To manage licenses, invoices, subscriptions, and license transfers.
To let authorized dealers assign licenses to end users.
To send important service emails, such as verification, password reset, invoice, license, and assignment emails.
To keep the portal secure.

Cookies

The portal uses only one necessary session cookie. It keeps you signed in while you use the portal. It is not used for tracking or advertising.

No tracking and no marketing

The portal does not use tracking tools, analytics cookies, advertising cookies, or marketing cookies. It does not send marketing emails.

Payments

The portal does not store credit card numbers, payment card data, or payment data. It may keep license purchase records needed for licenses, invoices, accounting, support, and fraud prevention.

Sharing

We do not share personal data with anyone.

How long information is kept

Information is kept only as long as needed for accounts, licenses, invoices, accounting, security, and support.

Security

All data exchanged with the portal is encrypted to protect your privacy.